(5.0 / 5)1542+ Ratings

TheMarket Reviews

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Overall Rating

5.0
2 Reviews
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About TheMarket

Themarket.com is a New Zealand-based eCommerce marketplace launched in 2019, offering a wide range of products and services. It provides consumers with access to over 3 million products across 2000 categories, including premium and clearance channels. The platform supports popular shopping carts like Shopify, Magento, BigCommerce, Neto, and WooCommerce, facilitating easy integration for sellers. Additionally, it offers API and manual integrations with major platforms such as Omnivore, Cresco, and Channel Advisor. Sellers benefit from technical support, account management, and promotional opportunities once onboarded. Themarket.com caters to a diverse array of product categories, from fashion, electronics, and sports to home & living, beauty & health, and more, aiming to connect international, local, and niche brands with a highly engaged New Zealand audience.

TheMarket Coupon & Discount Codes

$50 off your order over $500

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$10 off with a minimum spend of $100

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$10 OFF

$30 off your order over $300

Verified 5 days ago560 Uses
$30 OFF

TheMarket Customer Reviews (2)

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Nicole Rowe
Nicole Rowe
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Feb 10, 2023
Nadia Jamison
Nadia Jamison
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Feb 6, 2023

TheMarket Customer’s Q&A

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TheMarket FAQs

FAQ

About Themarket.com Popular Products and Services?

Themarket.com is renowned for a diverse selection of popular products and services. Among the most sought-after items are electronics, with offerings like the Oculus Meta Quest 2 VR Gaming Headset, and home essentials, such as the Living & Co Mini Oil Heater and Dreamaker Australian Wool Fleece Electric Blankets. For personal care, products like Victoria's Secret Fragrance Mists and Durex Invisible Condoms are in demand. The platform also caters to sports enthusiasts with items like the Ultimate Ears BOOM 3 Portable Speaker and Kooga Men's Jacquard Shorts. Additionally, office and organizational products like the ExtremePC Desktop A4 Paper File Storage Organizer Holder and Biwitishop's 100 Envelope Challenge Binder Budget Planner are also featured. Themarket.com connects consumers to a wide array of fashion, electronics, sports items, and more, ensuring a comprehensive shopping experience.

FAQ

About Themarket.com Payment Method?

Themarket.com offers a variety of payment methods to cater to different customer preferences. Customers can make purchases using Visa, which is widely accepted and also featured in promotional events. For those who prefer to stagger their payments, Zip provides a 'buy now, pay later' option, allowing for more flexible financial management. This service was previously known as PartPay and continues to offer the same convenience under the new branding. Additionally, Themarket.com runs special promotions that encourage the use of these payment methods, such as prize draws and shopping sprees, enhancing the shopping experience with potential rewards.

FAQ

Themarket.com Return Policy?

Themarket.com provides a free return policy where customers can request a return authorization number online in the My Orders section of their Market account. The returns policy is accessible for review, ensuring customers are informed about the process. Additionally, the platform offers nationwide shipping and facilitates returns to MarketPoint locations across the country, which are conveniently located in many The Warehouse Group stores as well as rural access through FarmSource stores. This comprehensive approach to shipping and returns aims to offer a seamless shopping experience.

FAQ

What are the shipping options on Themarket.com?

Themarket.com provides several shipping options to accommodate the needs of its customers. Customers can enjoy free shipping on certain orders, with a threshold set for free delivery on products under a specific price. For items based on weight, shipping charges are applied accordingly. There are also location-based shipping charges for different regions within New Zealand, such as Auckland, Wellington, Christchurch, North Island, and South Island. An additional charge is levied for products classified as 'Bulky'. These options ensure that customers can choose the most convenient and cost-effective shipping method for their purchases.

FAQ

How do I become a seller on Themarket.com?

To become a seller on Themarket.com, the process involves a few key steps. Submit an application by completing the form provided on TheMarket.com's website. After submission, the application will undergo a review. Once approved, a Sales Expert will be assigned to assist with the onboarding and integration process onto the platform. The final step is the launch of the store on TheMarket.com. Sellers enjoy benefits such as technical support, account management, and promotional opportunities to optimize their online presence and sales performance. The platform supports various eCommerce platforms and integration partners, making it a versatile option for sellers with different needs

FAQ

Can received gifts be returned or exchanged?

If a user received a gift and wants to exchange or return it, they will need to speak to the person who placed the order.
FAQ

What payment methods are accepted?

TheMarket accepts various payment methods, including Credit Card - Visa or Mastercard, Debit Card – Visa or Mastercard, Visa or Mastercard Gift card, and ZIP.
FAQ

Is it possible to exchange items?

TheMarket does not offer exchanges at the moment. However, users can return items according to the guidelines in the Returns Policy.
FAQ

What should be done if an order is received damaged?

If an item/order is received damaged, users should contact TheMarket's Customer Service Team after submitting a return request and before sending the items back.
FAQ

How can one track their TheMarket order?

To track their order, users can log into their TheMarket account and select the "My Orders" page. Once on the 'My Orders' page, they should select 'View Order Details.'

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